Contact Us

Have a question about a pattern, an order, a lesson or the Stitch Club? We would love to hear from you.

Email us

We aim to reply within two working days (Monday to Friday, UK time).

Help us help you faster

  • Order or download problem? Please include your order number and the email you used at checkout. Your downloads are also always in your account under Downloads.
  • Stitch Club membership? You can cancel, change your card or download invoices yourself from your account.
  • Question about a pattern? Tell us the pattern name and, if you can, send a photo of your stitching.
  • Refunds and cancellations: see our refund policy.

Company details

Trading name
All Things Cross Stitch
Company
NEXFOUR SOLUTION LTD
Company number
17460452 (registered in England and Wales)
Registered office
60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, United Kingdom
Email
help@allthingscrossstitch.com